SHM has established a complete follow-up service system to ensure quality service for our customers. We hope to be acknowledged and accepted by customers through our continuously mature marketing network and improved after sale service.

The Customer Service Section will keep regular contact with customer to learn about his/her demands and comments. For quality problems or discrepancy of moulding under normal operation, our corporation, with professional after sale service staff and technicians, will make quick response and timely provide effective solutions for customers. We will promise to rework the inserts even the core or cavity for free, if they have problems that caused by our wrong tooling .

Any complaint telephone can receive response within 12 hours.

Hereby, we'd like to express our deep appreciation to your company for your correct choice to start cooperating with SHM Mould . Your satisfaction is our goal of untiring efforts